Privacy Policy
Effective Date: June 1, 2026
Last Updated: June 1, 2026
SoCal Plumbing (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at plumberinranchocucamongasocal.com or interact with our plumbing services.
By using our website or services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
a) Personal Information You Provide:
- Name and contact information (phone number, email address, physical address)
- Service request details and descriptions of plumbing issues
- Payment information (processed securely; we do not store full card details)
- Communications you send to us via forms, email, or phone
b) Information Collected Automatically:
- IP address and browser type
- Pages visited on our website and time spent on each page
- Referring website addresses
- Device type and operating system
How We Use Your Information
We use the information we collect to:
- Schedule and fulfill plumbing service requests
- Communicate with you about appointments, estimates, and service updates
- Process payments and maintain billing records
- Improve our website content and user experience
- Send service reminders or promotional communications (with your consent)
- Comply with legal obligations and resolve disputes
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control the use of cookies through your browser settings. Disabling cookies may affect the functionality of certain features of our Site.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our website or providing services (e.g., payment processors, scheduling software), bound by confidentiality obligations
- Law enforcement or regulatory authorities when required by applicable law
- Successor entities in the event of a merger, acquisition, or sale of company assets
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Customer service records are typically retained for a period of seven (7) years in accordance with California business record-keeping requirements.
Your Rights (California Residents)
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the right to:
- Know what personal information we collect and how it is used
- Request deletion of personal information we hold about you
- Opt out of the sale of personal information (we do not sell your data)
- Non-discrimination for exercising your privacy rights
To submit a privacy request, contact us at info@plumberinranchocucamongasocal.com or call 1-800-905-7115.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.
Children’s Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately so we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
SoCal Plumbing – Rancho Cucamonga
Phone: 1-800-905-7115
Email: info@plumberinranchocucamongasocal.com
Website: plumberinranchocucamongasocal.com